1. Explain the provision of health care and service to individuals whenever they need it
2. Explain health quality, its purpose, and methods of providing and developing it
3. Exploring the components of a total quality management program in hospitals
4. Explain the skills needed to develop health policies and procedures in workplaces
5. Explain creating a culture of patient experience in healthcare
6. Explaining how to benefit from global and regional experiences, to develop practices, to meet high-quality health care standards
7. Introducing the importance of the role of public health and preventive medicine in serving society
8. Explain public health: ensuring healthy lives and achieving well-being for all ages
9. Introducing the importance of research and its opportunities in the field of primary care to improve health outcomes for populations